Terms and Conditions
Acceptance of terms
By accessing and using this website and our visa application services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
We may update these terms from time to time. Continued use of the site after changes constitutes your acceptance of the revised terms.
Nature of our service
VietnamVisa.com is a commercial service provider that assists travelers with preparing and submitting e-Visa applications. We are not affiliated with the Vietnamese government or its official portals.
Government fees and official requirements remain the responsibility of the applicant. You should verify all information on the official government website before travel.
Accuracy of information
You are responsible for ensuring that all information provided in your application is accurate, complete, and matches your travel documents.
We are not liable for delays, rejections, or additional costs resulting from incorrect or incomplete information supplied by you or third parties.
Fees and refunds
Service fees displayed on our website are for application assistance and related support unless otherwise stated. Applicable government fees are separate unless explicitly included in your selected package.
Refund policies, where applicable, are described at checkout and in your order confirmation. Please read them carefully before payment.